not to follow up reports, review finds
Oranga Tamariki got it wrong when it decided not to investigate nine out of 14 reports of possible abuse or neglect.
An internal review has found shortfalls in the way these reports of concern were initially accessed - and two-thirds should have been referred for further action.
A report of concern is when a member of the public or someone like a teacher or doctor notifies Oranga Tamariki that a child or young person may be at risk of harm.
If Oranga Tamariki is worried about a child's wellbeing, an assessment takes place or, in more serious cases, an investigation is carried out.
In 2020, close to 81,000 reports of concern were made to Oranga Tamariki and about half were referred for further assessment or investigation.